Supervise daily front office operations and ensure excellent customer service.
Lead and support the front office team, including reception and administrative staff.
Welcome and assist students, parents, visitors, and staff professionally.
Handle inquiries, complaints, and coordinate with relevant departments.
Monitor front desk procedures and maintain accurate records and reports.
Ensure a positive, organized, and professional reception environment.
Bachelor's degree in Business Administration, Hospitality, Education, or a related field.
3–5+ years of experience in Front Office, Customer Service, or Administration, preferably in an international school.
Strong leadership, communication, and interpersonal skills.
Good organizational and problem-solving abilities.
Proficient in Microsoft Office and office management systems.
Good command of English and ability to work in a multicultural environment.