- Manage and maintain IT infrastructure, including servers, networks, and databases.
- Provide troubleshooting and technical support for software, hardware, and network issues.
- Lead IT projects from planning through implementation and review.
- Oversee data security measures, ensuring systems are secure and compliant.
- Optimize existing IT systems and infrastructure for better efficiency.
- Work closely with other departments to align technology solutions with business objectives.
- Mentor and provide guidance to junior IT staff members.
- Maintain up-to-date knowledge of industry trends and emerging technologies.
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IT management or technical support roles.
- In-depth knowledge of IT systems, networks, and databases.
- Hands-on experience with server and network administration, IT security, and cloud solutions.
- Strong troubleshooting and problem-solving skills.
- Proficiency in hardware and software configuration, installation, and maintenance.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks/projects.
- Certifications (e.g., CCNA, CompTIA, ITIL) preferred.