- Handle sales activities and customer inquiries through indoor sales channels.
- Communicate with customers to understand their needs and recommend suitable bathroom products and supplies.
- Prepare quotations, sales orders, invoices, and other sales-related documents accurately.
- Follow up with customers regarding quotations, orders, payments, and product deliveries.
- Build and maintain good relationships with existing and potential customers.
- Achieve monthly and annual sales targets assigned by management.
- Coordinate with the Warehouse, Purchasing, Delivery, and Finance teams to ensure smooth order processing.
- Monitor customer orders and ensure products are delivered correctly and on time.
- Provide product information, pricing, promotions, and after-sales support to customers.
- Prepare daily, weekly, and monthly sales reports for management.
- Follow up on outstanding customer payments when required.
- Perform other sales-related duties assigned by the CEO or management.
- Bachelor’s degree in Business Administration, Sales & Marketing, or a related field.
- At least 2–3 years of experience in Sales, Indoor Sales, or a related position.
- Experience in Bathroom Supplies, Sanitary Ware, Construction Materials, or Distribution is an advantage.
- Strong communication, negotiation, and customer service skills.
- Good knowledge of sales processes and customer relationship management.
- Able to achieve sales targets and work under pressure.
- Good problem-solving and decision-making skills.
- Good command of Microsoft Office, especially Excel and Word.
- Honest, responsible, proactive, and service-oriented.
- Good teamwork and coordination skills.
- Able to communicate in English; Chinese language skills are an advantage.
- Willing to learn about bathroom products, specifications, pricing, and market trends.