Manage and oversee the overall daily operations of the mini-mart.
Supervise, schedule, and manage store staff to ensure smooth operations and good customer service.
Monitor daily sales performance, cash collection, expenses, and store transactions.
Control inventory levels, stock receiving, stock transfers, and replenishment.
Conduct regular stock counts and minimize stock shortages, damages, and expired products.
Ensure products are properly displayed, priced, labeled, and organized.
Coordinate with suppliers and the purchasing team regarding stock availability and deliveries.
Monitor fast-moving and slow-moving products and recommend appropriate purchasing quantities.
Maintain store cleanliness, safety, hygiene, and overall appearance.
Handle customer complaints and resolve operational issues professionally.
Prepare daily, weekly, and monthly sales, stock, and operational reports.
Set and monitor staff performance and provide coaching or training when required.
Implement company policies, SOPs, promotions, and sales activities.
Support management in improving sales, controlling costs, and increasing store profitability.

Bachelor’s degree in Business Administration, Management, Marketing, Accounting, or a related field is preferred.
At least 2–3 years of experience in retail, mini-mart, supermarket, convenience store, or FMCG operations, including supervisory/managerial experience.
Good knowledge of store operations, inventory control, cash management, and customer service.
Able to manage and motivate a team effectively.
Strong leadership, communication, problem-solving, and decision-making skills.
Good numerical skills and ability to analyze sales and inventory reports.
Able to use Microsoft Office; experience with POS or inventory systems is preferred.
Honest, responsible, organized, and detail-oriented.
Able to work under pressure and handle multiple operational responsibilities.
Flexible with working schedules and able to work weekends/public holidays when required.
Khmer fluency required; English communication skills are an advantage.