Manage after-sales team to ensure customer satisfaction

Handle complaints and provide technical support

Monitor service quality and improve processes

Coordinate with other departments to resolve issues

Bachelor’s degree in Engineering, Business, or related field

3+ years of experience in after-sales or customer service management

Strong problem-solving and team management skills

Technical knowledge is a strong advantage

Excellent communication in English and Chinese

Working days : Monday to Friday

Working hours : 8:00am to 5:00pm

Location : Boeng Keng Kang

Industry: Information Technology & Services