-Handle inbound sales inquiries and provide timely responses to Chinese-speaking customers.

-Build and maintain strong relationships with clients, ensuring customer satisfaction.

-Process orders, track deliveries, and follow up on customer requests.

-Assist in the development and execution of sales strategies to meet company targets.

-Collaborate with the sales team to achieve departmental goals and objectives.

-Provide product information, support, and advice to customers in a professional manner.

-Ensure accurate and up-to-date customer records in the system.

-Language: Fluency in Chinese (both spoken and written) is required; proficiency in English is a plus.

-Experience: Previous experience in sales or customer service is preferred.

-Skills: Strong communication and interpersonal skills, ability to multitask, and a proactive attitude.

-Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.

-Education: High school diploma or equivalent (Bachelor’s degree is a plus).

-Personal Qualities: Positive, team-oriented, detail-oriented, and able to work under pressure.