- Arrangement of export/import shipments.
- providing customers with quality service, answer customer inquiries, handle customer complaints, ensure that customers have a clear understanding of the logistics process, and solve problems encountered by customers.
- Receive export/import booking from shipper, checking and confirming with shipper before import shipment delivery to the destination, booking space and complete customs clearance for export shipment.
- Completed information to System purpose issue Bill/Invoice.
- Reviewing all documents ensuring completeness and accuracy.
- Reviewing and following up the documents process from the beginning to end process.
- Preparing, checking document before submission documents to customs broker.
- Follow up with customs broker to make sure that documents submission is approved on time.
- Coordinate with clearance team ensuring that import shipment is done clearance on time.
- Trucking arrangement to pick up import container and delivery on time to the customers location effectively.
- Keeping follow up of import container from the port until customer/consignee location.

- Bachelor Degree in Business Administration, Management, Marketing or any business related fields.
- At least 1-year experience in Customer Service.
- Ability to articulate and simplify customer issues and solution.
- Good spoken and written Khmer/English.
- Be computer literate especially in Microsoft Office.
- Working Day: Monday-Saturday (Half Day)
- Working Hour: 8am-5pm
- Able to work in Chamkarmon Area.
- Willing to work longer.