• Import Operations Management
o Supervise and coordinate all import activities, ensuring timely clearance of shipments.
o Liaise with customs authorities, freight forwarders, suppliers, and internal teams to facilitate smooth import processes.
o Monitor shipment schedules, track cargo, and resolve operational delays or issues.
• Compliance & Documentation
o Verify import documents, HS codes, and ensure compliance with customs regulations and company policies.
o Submit required documents such as Manifest, Acyhub, and Shipping Line filings on time.
o Supervise and guide the team to ensure compliance with official procedures for SEZ and non-SEZ operations.
• Team Leadership
o Lead and support the import team, providing guidance, training, and performance oversight.
o Foster efficient workflows and ensure team productivity.
• Reporting & Recordkeeping
o Maintain accurate records of import transactions, reports, and documentation for audits.
o Prepare and submit weekly and monthly reports to the General Manager.
• Process Improvement
o Identify opportunities for operational efficiency and assist in implementing process improvements.

• Strong knowledge of customs regulations and SEZ procedures.
• Familiarity with supply chain operations, freight forwarding, and international shipping.
• Ability to review documentation and identify compliance risks.
• Experience supervising teams and fostering efficient workflows.
• Strong coordination and communication skills with external partners and internal departments.
• Proficiency in MS Office tools.
• Minimum 3–5 years of experience in import/export or logistics operations.
• Bachelor’s degree in Logistics, Supply Chain Management, International Business, or related field.
• Understanding of Incoterms and international trade practices.
• Ability to work under time pressure and manage multiple shipments simultaneously.